Academy modules

Introduction to working in complexity

A short and practical session that helps you understand how to approach challenges that don’t follow predictable rules.

Duration: 3 hours
Format: Facilitated online
Price: Please contact for more information

Course overview

We often work in systems that defy straightforward solutions. Some problems can be solved with expertise and analysis but others – especially complex challenges – don’t follow predictable patterns. This short course helps you understand the difference between complicated and complex challenges and introduces practical tools to shift your approach.

What you'll learn

  • Understand the difference between complicated and complex challenges
  • Recognise why complex challenges need different ways of working
  • Learn simple practices that can support change in complex systems
  • Explore possible next steps in your own context

Course structure

A live, facilitated online session with breakout activities

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